Attached images may not display if the file type is unsupported or if there are limits on the number of images shown. The system currently displays only the top 2 images, and they must be in a supported format such as JPG or PNG. Files in PDF format will not display as images.

To resolve this, check the file type of the attachments and ensure they are uploaded in a supported image format. Also, confirm that the number of attached images does not exceed the system’s display limitation.